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How do I apply?

The next step...


Please ensure the role you apply for is currently being advertised

Please be aware you must be aged 17 and above to volunteer in the Hospice and aged 14 and above to volunteer in our shops.

Before you begin please have a quick look through our privacy notice which details how we use the data you supply us with on your application form, to read the notice please click HERE. On your application there is the option of uploading an image, we would greatly appreciate you uploading a photo of yourself if you're able to (just a headshot is great!) as this will save us uploading one if you start with us.

Step 1 - Volunteer Application form

*If you are aged 18 or below please print out this parental consent document and ensure it is signed and ready to upload into your application. Alternatively you can send a scanned copy or photograph of the document to our email address.

1 Please click on this LINK to complete an online application form, this will takes you to the Better Impact page to complete the volunteer application form. 

2 If you don’t have a Better Impact account, please create an account on left hand side. You will be redirected to the Arthur Rank Hospice application form.

3 If you already have a Better Impact account, please go ahead and log in on right hand side. You will be redirected to the Arthur Rank Hospice application form.

4 Once signed in, complete all the sections with your most current information

5 Click "Submit Application" on the lower right hand side 

Step 2 - Interview

Once we have received your application we will invite you to attend an informal interview. This is a great opportunity to meet one another and share some of your skills and hobbies with us as well as to explore the role and what will be expected in a little more depth. If relevant we will also ask you to bring ID to your interview to allow us to undertake a DBS check.
Step 3 - References and DBS

At this stage we will contact both the referees you have provided on your application form and will also submit the ID you provided to DBS so they may run a check for any criminal convictions.

Step 4 - Online training
As part of the recruitment process you are required to complete some mandatory online training which will provide you with information around volunteering in this setting. We will send you the details of this over email and you can complete it at a time to suit you, this can be accessed from anywhere.

Step 5 - Induction Session (usually every 6 weeks)
This session gives you an introduction to volunteering at the Arthur Rank Hospice Charity with different members of staff attending to share what they do. You should leave feeling well equipped to begin your role with us!
Step 6 - Shadowing with Volunteers
This is the very last stage before you start volunteering with us! Before starting you will complete two separate shadows with volunteers who are already doing your role. This is a great way to learn more about what you will be doing and make some new volunteer friends! Once you are comfortable handling the role alone, then you will be ready to start volunteering on your own.

You're ready to go! Volunteering in a Hospice is a unique experience and by this point you will feel confident to step into your role equipped with all you have learnt.

*Shop Volunteer Applications:

Shop volunteer applications should be sent or given in directly to the shop you would like to volunteer at, the shop Manager will then contact you to arrange for you to come in and meet the team and have an informal interview. Our shops are currently on Regent Street, Burleigh Street, Mill Road, in Great Shelford and in Cottenham. For a list of addresses and contact information please visit the shops page of our website.