Inpatient Unit
We pride ourselves on delivering outstanding care to you, your family and your loved ones.
Our expert multi-disciplinary team (MDT) provides care to those with complex needs, whilst also supporting patients in nurse-led beds.
Specialist care and support from our multi-disciplinary team (MDT)
Our MDT approach means that we can provide expert care to patients with complex and end of life care needs, which is holistic in its approach and tailored to each person’s specific needs.
Take a Tour
You can arrange to come and visit us or take a virtual tour by clicking on the white triangle, in the red rectangle, on the video below:
Care delivered on the ward
We have 23 beds available with 15 single rooms and two 4-bedded wings. Each room and shared bay has en-suite facilities and accessible gardens.
Usually 60% of our beds are dedicated to patients with complex end of life care needs and 40% are nurse-led beds, to help relieve pressure at our local NHS hospital, Addenbrooke’s.
Please check with your care team about which of our services are available to you, as this varies depending on what kind of bed you are in.
Visitors
We operate an open visiting policy, whereby family members and friends are able to drop in and visit via prior arrangement with the patient.
Overnight accommodation
We have two on-site family apartments which can accommodate families of up to four (double bed and sofa bed). They are allocated depending on who has most need of overnight accommodation each day.
Communal areas
Visitors may wish to give their loved one time to rest. In usual circumstances both patients and their visitors are welcome to use the communal areas including the family lounge and break-out areas, just outside the bedrooms, to relax, read, or chat to other patients or family members.
Children and Teenage visitors
We have a range of toys and activities available for younger visitors.
Integration with the wider Hospice
Patients, their families and visitors also have access to the Hospice’s wider facilities and can eat in the Bistro, enjoy our gardens, visit our Hair Salon and interact with the wider community who work, volunteer at and visit the Hospice.
December 2021Everyone at the hospice adapted naturally to our mood. They shared the happy times (which was most of the time) and they communicated empathy at the difficult times, often by a moist eye or tender gesture – more powerful by far than any plastic repetition of a formulaic phrase. I am in awe of them. Your staff are some of the loveliest people I have ever had the privilege of meeting.
FAQ's
How many patients are cared for by the Inpatient Unit?
410 patients were cared for by our Inpatient Unit Team between April 2021 and March 2022.
208 patients were looked after in our specialist beds and 202 were in nurse-led beds, having been transferred to us from Addenbrooke’s.
What is the difference between complex and nurse-led beds?
Complex beds are dedicated to patients who have particularly complex end of life care needs or more extreme difficulties with symptom control.
Nurse-led beds are for patients who we are able to transfer from our local NHS hospital, Addenbrooke’s, and whom we are able to support through our specialist nursing expertise. They do not need input from the wider MDT in the same way that patients being cared for in our complex beds do.
I’ve never been to a Hospice before, what’s it like?
Everyone who visits us at the Hospice comments about what a bright and friendly place it is: “a home from home”.
Patients and their families comment on the pleasant environment and how safe they feel.
You can hear the trees and the birds from our lovely sunny Bistro and enjoy the smells of the flowering gardens. Many find that it is quite the opposite of what they had imagined.
You can view a virtual tour here: arhc.org.uk/tour and we hold quarterly Hospice Open Days for you to come and see what its like for yourself.
Who will be providing my care?
Depending on their needs, patients may be supported by our registered nurses, healthcare assistants, consultants, medical director and – in some instances – the wider clinical team.
Whilst more than one member of the team may be involved in care (and the whole team is happy to assist you) we will agree with your ‘key worker’ with you.
Am I eligible to receive services and how can I be referred?
Our Inpatient Unit cares for adults in Cambridgeshire.
Referrals can come from any healthcare professional so long as the patient has provided consent. Click here to find out more.
For further information, please visit How and when to seek a referral or call the team on 01223 675888
Where can I find more information to support myself or a loved one?
Please see our series of videos at the bottom of our Living Well webpage which include:
Introduction to Breathlessness
You can also download a PDF copy of further support which may be referred to in the videos HERE
You can find out about a free will writing service with Farewills here: arhc.org.uk/free-wills
Are your services really free of charge?
Thanks to the dedication, commitment and generosity of the local community and the hard work of our senior leadership team to secure vital contracts with the NHS, all our services are free of charge.
Please visit our webpage (click here) to find out more about how we are funded.
What are your green/environmental practices at the Charity?
Our Charity’s Strategy includes being aware of our resources, environment and green credentials and working towards a net zero carbon approach. You can read all about how we consider Being Green here: arhc.org.uk/about-us/our-organisation/our-green-ways/
Jenny Oakes, Inpatient Unit Ward Manager
Jenny joined us in Autumn 2020 to oversee the specialist end of life care provided by our Inpatient Unit. She proudly supports our close-knit team of colleagues and volunteers, to ensure they can continue to deliver the highest standards of specialist hands-on care, with warmth and compassion.
Your stories...
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Katie Hardy, Ward Sister on the Inpatient Unit
Katie Hardy, Ward Sister on the Inpatient Unit shares the reason she loves working at Arthur Rank Hospice Charity
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51 year old Mother of five, shares her Hospice experience
Sarah shares her experience in the Inpatient Unit
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Annual Golf Tournament raises £1,047 to continue funding Hospice Care
Family and friends of Maureen Lee and Janet Collen raise over £8000 through annual Golf Days
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Hospice supporters take on Sahara challenge in memory of their Grandad
Grandchildren, take inspiration from their Grandad, Dave Percival and take on the Sahara Trek
