Inpatient Unit

We pride ourselves on delivering outstanding care to you, your family and your loved ones.

Our expert multi-disciplinary team (MDT) provides care to those with complex needs, whilst also supporting patients in nurse-led beds.

Inpatient Unit bedroom looking onto gardens
Inpatient Unit bedroom
Table and chairs in breakout area
Break-out area
Tulips lining a path in front of patios
Each bedroom has its own accessible patio garden area
Mother with children on sofa talking to nurse
Lounge area
Bed, table and lounge in family apartment
Family apartment
Mural on wall and child sized table and chairs
Children's Room
Table football, shelves and books in Teen Den
Teen Den
Nurses in the In-patient Unit desk
Some of the Inpatient Unit team

Specialist care and support from our multi-disciplinary team (MDT) 

Our MDT approach means that we can provide expert care to patients with complex and end of life care needs, which is holistic in its approach and tailored to each person’s specific needs 

What if I want to be cared for at home?

Care delivered on the ward

We have 23 beds available with 8 single rooms and two 4-bedded wings. Each room and shared bay has en-suite facilities and accessible gardens. 

Usually 60% of our beds are dedicated to patients with complex end of life care needs and 40% are nurse-led beds, to help relieve pressure at our local NHS hospital, Addenbrooke’s.  Due to the current situation with coronavirus and in response to government guidance we are currently able to provide care to patients in 19 beds.  

Please check with your care team about which of our services are available to you, as this varies depending on what kind of bed you are in. 

The impact of COVID-19 

We are admitting patients.  However, we have some limitations in place still, regarding the number of visitors permitted at a patient’s bedside at any one time.  

Please click HERE to read the latest update on our news pages.    

Visitors

We usually operate an open visiting policy, whereby family members and friends are able to drop in and visit via prior arrangement with the patient. 

Due to the current situation with the coronavirus pandemic and related government guidance, we are regularly updating guidance.  Please visit our news pages, for the latest information. 

Overnight accommodation

We have two on-site family apartments which – during normal times – can accommodate families of up to four (double bed and sofa bed).  They are allocated depending on who has most need of overnight accommodation each day. 

Communal areas 

Visitors may wish to give their loved one time to rest. In usual circumstances both patients and their visitors are welcome to use the communal areas including the family lounge and break-out areas, just outside the bedrooms, to relax, read, or chat to other patients or family members. 

Due to the current situation with coronavirus, we are providing guidance on how to use these areas, such as restricting to one family using a space at any one time. For further information please visit our latest guidance

Children’s room and Teen Den (currently closed)

Younger members of the family can also make use of the teen den or children’s room on the first floor.

Please note that these areas for younger family members are closed at present to minimise risks of transmission.  

Integration with the wider Hospice

Patients, their families and visitors also have access to the Hospice’s wider facilities and can eat in the Bistro, enjoy our gardens, visit our Hair Salon and interact with the wider community who work, volunteer at and visit the Hospice.

Please note that due to the current situation with coronavirus, we may need to restrict access to some of the Hospice’s communal areas.  

Everyone at the hospice adapted naturally to our mood. They shared the happy times (which was most of the time) and they communicated empathy at the difficult times, often by a moist eye or tender gesture – more powerful by far than any plastic repetition of a formulaic phrase. I am in awe of them. Your staff are some of the loveliest people I have ever had the privilege of meeting.

December 2021

FAQ's

How many patients are cared for by the Inpatient Unit?  

398 patients were cared for by our Inpatient Unit Team between April 2020 and March 2021.

208 patients were looked after in our specialist beds and 190 were in nurse-led beds, having been transferred to us from Addenbrooke’s.

Complex beds are dedicated to patients who have particularly complex end of life care needs or more extreme difficulties with symptom control.   

Nurse-led beds are for patients who we are able to transfer from our local NHS hospital, Addenbrooke’s, and whom we are able to support through our specialist nursing expertise. They do not need input from the wider MDT in the same way that patients being cared for in our complex beds do. 

Everyone who visits us at the Hospice comments about what a bright and friendly place it is: “a home from home”. 

Patients and their families comment on the pleasant environment and how safe they feel.

You can hear the trees and the birds from our lovely sunny Bistro and enjoy the smells of the flowering gardens.  Many find that it is quite the opposite of what they had imagined.

Once the lock-down period has ended, we hope to bring back our quarterly Hospice Open Days (with appropriate social distancing measures in place of course) and then you can come and see what its like for yourself.  

Depending on their needs, patients may be supported by our registered nurses, healthcare assistants, consultants, medical director and – in some instances – the wider clinical team. 

Whilst more than one member of the team may be involved in care (and the whole team is happy to assist you) we will agree with your ‘key worker’ with you.  

Our Inpatient Unit cares for adults in Cambridgeshire.

Referrals can come from any healthcare professional so long as the patient has provided consent.Click here to find out more. 

For further information, please visit How and when to seek a referral or call the team on 01223 675888

Thanks to the dedication, commitment and generosity of the local community and the hard work of our senior leadership team to secure vital contracts with the NHS, all our services are free of charge.     

It will cost £10.5 millionthis financial year to operate our services. Contracted services from the NHS are budgeted at £6.98 million,  meaning that £3.52 million needs to be raised through donationsfundraising activities and trading.

We are extremely grateful to our local community for the continual dedication, commitment and generosity they show in supporting us to meet this target.

Jenny Oakes, InPatient Unit Ward Manager at Arthur Rank Hospice Charity

Jenny Oakes, Inpatient Unit Ward Manager

Jenny joined us in Autumn 2020 to oversee the specialist end of life care provided by our Inpatient Unit. She proudly supports our close-knit team of colleagues and volunteers, to ensure they can continue to deliver the highest standards of specialist hands-on care, with warmth and compassion.