Inpatient Unit

We pride ourselves on delivering outstanding care to you, your family and your loved ones.

Our expert multi-disciplinary team (MDT) provides care to those with complex needs, whilst also supporting patients in nurse-led beds.

Inpatient Unit bedroom looking onto gardens
Inpatient Unit bedroom
Table and chairs in breakout area
Break-out area
Tulips lining a path in front of patios
Each bedroom has its own accessible patio garden area
Mother with children on sofa talking to nurse
Lounge area
Bed, table and lounge in family apartment
Family apartment
Nurses in the In-patient Unit desk
Some of the Inpatient Unit team
Female wearing black headress and yellow dress smiling at the camera leaning on reception desk

Specialist care and support from our multi-disciplinary team (MDT) 

Our MDT approach means that we can provide expert care to patients with complex and end of life care needs, which is holistic in its approach and tailored to each person’s specific needs 

Take a Tour 

You can arrange to come and visit us or take a virtual tour by clicking on the white triangle, in the red rectangle, on the video below:

Care delivered on the ward

We have 23 beds available with 15 single rooms and two 4-bedded wings. Each room and shared bay has en-suite facilities and accessible gardens. 

Usually 60% of our beds are dedicated to patients with complex end of life care needs and 40% are nurse-led beds, to help relieve pressure at our local NHS hospital, Addenbrooke’s.   

Please check with your care team about which of our services are available to you, as this varies depending on what kind of bed you are in. 


We operate an open visiting policy, whereby family members and friends are able to drop in and visit via prior arrangement with the patient.   

Overnight accommodation

We have two on-site family apartments which can accommodate families of up to four (double bed and sofa bed).  They are allocated depending on who has most need of overnight accommodation each day. 

Communal areas 

Visitors may wish to give their loved one time to rest. In usual circumstances both patients and their visitors are welcome to use the communal areas including the family lounge and break-out areas, just outside the bedrooms, to relax, read, or chat to other patients or family members. 

Children and Teenage visitors  

We have a range of toys and activities available for younger visitors. 

Integration with the wider Hospice

Patients, their families and visitors also have access to the Hospice’s wider facilities and can eat in the Bistro, enjoy our gardens, visit our Hair Salon and interact with the wider community who work, volunteer at and visit the Hospice. 

My father spent his last few days of life being looked after in the Inpatient Unit. The care he received was outstanding and the staff were excellent at supporting us as a family as well. The Hospice building is very calming and immaculately kept. Having high quality palliative care really does make death and dying much better for both patients and their family.

February 2024


How many patients are cared for by the Inpatient Unit?  

380 patients were cared for by our Inpatient Unit Team between April 2022 and March 2023.

201 patients were looked after in our specialist beds and 189 patients were cared for in nurse-led beds, having been transferred to us from Addenbrooke’s Hospital in Cambridge.

Complex beds are dedicated to patients who have particularly complex end of life care needs or more extreme difficulties with symptom control.   

Nurse-led beds are for patients who we are able to transfer from our local NHS hospital, Addenbrooke’s, and whom we are able to support through our specialist nursing expertise. They do not need input from the wider MDT in the same way that patients being cared for in our complex beds do. 

Everyone who visits us at the Hospice comments about what a bright and friendly place it is: “a home from home”. 

Patients and their families comment on the pleasant environment and how safe they feel.

You can hear the trees and the birds from our lovely sunny Bistro and enjoy the smells of the flowering gardens.  Many find that it is quite the opposite of what they had imagined.

You can view a virtual tour here: and we hold quarterly Hospice Open Days for you to come and see what its like for yourself.  

Depending on their needs, patients may be supported by our registered nurses, healthcare assistants, consultants, medical director and – in some instances – the wider clinical team. 

Whilst more than one member of the team may be involved in care (and the whole team is happy to assist you) we will agree with your ‘key worker’ with you.  

Our Inpatient Unit cares for adults in Cambridgeshire.

Referrals can come from any healthcare professional so long as the patient has provided consent.Click here to find out more. 

For further information, please visit How and when to seek a referral or call the team on 01223 675888

Thanks to the dedication, commitment and generosity of the local community and the hard work of our senior leadership team to secure vital contracts with the NHSall our services are free of charge.      

Please visit our webpage (click here) to find out more about how we are funded. 

Our Charity’s Strategy includes being aware of our resources, environment and green credentials and working towards a net zero carbon approach. You can read all about how we consider Being Green here:

Face to Face appointments – we can offer free face-to-face Will writing and legal advice appointments with local solicitors who have kindly offered a certain amount of appointments each month.

To book one of these appointments just contact Rachael, Future Gifts Manager on 01223 675881 or email 

Female nurse smiling at the camera

Jenny Oakes, Inpatient Unit Ward Manager

Jenny joined us in Autumn 2020 to oversee the specialist end of life care provided by our Inpatient Unit. She proudly supports our close-knit team of colleagues and volunteers, to ensure they can continue to deliver the highest standards of specialist hands-on care, with warmth and compassion.