COVID-19: overview wider Hospice services

  • 9 April 2021

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Arthur's Shed with lavendar in foreground
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Tuesday 25 May 2021

Bistro

We are now open both indoors and outdoors, between 9.00am-4.00pm Monday to Sunday, as well as offering a take-away service

Please continue to adhere to the hands, face, space guidelines. As we are now on Step 3 of the Government’s roadmap, we can serve customers in groups of six people or two households of any size indoors.

Please do not visit if you, or anyone in your household, has any Coronavirus symptoms.

Monday 12 April 2021

Bistro

From Monday 12 April we will be welcoming our customers back to the Bistro for outside dining only.

Wednesday 10 March 2021

Salon HD 

Nicky from Salon HD has confirmed that, all being well, she will reopen on 15 April 2021.

Please note that she is already fully booked until 20 April, so appointments are only available after this date. Please book your appointment in advance, using this website portal: mylocalsalon.co.uk

Wednesday 23 December – In response to current restrictions for Cambridgeshire

Sadly, as in the first lock-down, our Bistro, Education & Conference Centre and Hair Salon are closed again until further notice.

If you need to visit the Hospice for any other reason, please first:

Thursday 17 November – Christmas opening hours

For details of the opening hours of our retail outlets, Bistro and Salon, over the festive period, please visit this website page

Tuesday 3 November – In response to current understanding of the new national restrictions

Please note that this information is subject to constant review.  We will do our best to keep you informed of the latest regarding closures, cancellations, opening hours and replacement services (where relevant) via this website page.

BISTRO 

Our friendly Bistro has been closed to the public until further notice.  We are still providing food to patients and families and are offering a take-away service.

ARTHUR’S SHED

Arthur’s Shed remains closed for all community activities and sessions, as it has throughout the spring and summer. We are exploring opportunities for supporting activities remotely and will bring you more news on this as we have it.

EDUCATION & TRAINING COURSES

Our training sessions and education programme continue, with courses and training are also being delivered online where viable.

The  Education & Conference Centre has been awarded We’re Good to Go, Visit Britain’s industry consumer mark as a COVID-19 secure venue.   Currently, it is temporarily closed for venue bookings but we are welcoming enquiries, and will be able to start accepting bookings for after second lock-down ends, as of Wednesday 18 November.

For more information contact the team on education@arhc.org.uk

SALON HD

Our hair and nail salon, Salon HD will close to the public and patients after Wednesday 4 November, until further notice.  We will update you as new guidance is issued.

 

 

Friday 24 July

We have completed Risk Assessments for our Offices, Bistro, Retail outlets and for visiting patients at home.  These can now be downloaded via the COVID-19 Risk Assessments page, under About Us Menu and Governance pages.

To make sure we are doing our best to keep everyone safe, it is now compulsory to wear a face covering in the Hospice.

This includes:

  • When entering the Hospice to speak to reception/a member of staff
  • When dropping anything off to reception/fundraising
  • When purchasing items from reception,
  • When accompanying a patient to an appointment
  • Upon entry when visiting (Inpatient Unit staff will explain the procedure for the ward)
  • At all times when moving around the Hospice

You can wear your own mask (disposable masks will be available on main reception and Inpatient Unit reception desk, if required).  We appreciate not everyone can wear a face covering therefore, if possible, please explain this to staff upon arrival.

 

Wednesday 1st July – Salon HD

We are pleased to share that Nicky at Salon HD will re-open on Wednesday 8 July 2020. This will be by appointment for hair styling only and she is currently booked up until August 2020. To book an appointment, talk to Nicky, or leave a message, please call 01223 675786.

 

Friday 26 June – Charity Shops

We’re pleased to share that our charity shops will reopen on Monday 6 July. Read the full story HERE.

 

Monday 23 March 2020 – temporary closure charity shops, Bistro and Arthurs Shed

We have taken the difficult decision to temporarily close our charity shops, Bistro and Arthur’s Shed, in response to the COVID-19 pandemic.

In addition education and training courses due to take place in our Education & Conference Centre in the coming days and weeks, have had to be cancelled.  This information is subject to constant review and we will do our best to keep you informed of the latest regarding closures, cancellations, opening hours and replacement services (where relevant) via the website page you are currently visiting.

 

SHOPS

Our high street charity shops are all CLOSED until further official guidance is released:

Regent Street Cambridge
Mill Road Cambridge
Burleigh Street Cambridge
High Street Cottenham
Woollards Lane

We truly value your donations, which make an amazing contribution to the funds each shop raises for the Hospice, so are asking you to please hold on to your donations until we are able to accept them in our shops (maybe now is a good time to have a sort out / bag some quality items up for us!).

BISTRO 

Our friendly Bistro has been closed to the public until further notice.  We are still providing food to patients and families and are offering a take-away service. Please note that we are now only able to accept card transactions in the Bistro and Reception areas.

ARTHUR’S SHED

Arthur’s Shed is now closed to the public until further notice. We are exploring opportunities for supporting activities remotely and will bring you more news on this as we have it.

EDUCATION & TRAINING COURSES

In response to the current situation, our Education & Training courses have now been cancelled. Some may be offered as online webinars so please keep an eye on our website page HERE, or for more information contact the team on education@arhc.org.uk

SALON HD

Our hair and nail salon, Salon HD is currently closed to the public and patients until further notice.  We will update you as new guidance is issued.