Living Well Services

Supporting patients living with a life-limiting condition through a range of therapeutic activities and groups or via one to one consultations with our specialist team.

A lady with red hair and a head scarf in a wheelchair chats to a volunteer in Living Well Service lounge
Man in gym on exercise bike
Day Therapy patients in a seated exercise class, meeting Phoebe the PAT dog and chatting to staff and volunteers. The Hospice’s day therapy services were inspected in December, alongside the Inpatient Unit, Arthur Rank Community Team (including Hospice at Home and the Specialist Palliative Care Home team), patient and family support, lymphoedema, therapy and education centre services.

Living Well Services offers a range of support on different days. Before you start to attend Living Well, we do a holistic assessment to find out which session will suit you best. We spend time discovering what is important to you and shape goals together which will make a real difference to your everyday life.

Our Living Well services were previously known as Day Therapy. The rebrand took place following consultation with patients, relatives, healthcare colleagues and volunteers. 

Looking for more information? 

Take a look at the videos from our clinical experts further below to support you to live well. Feel free to share with your family and friends. 

You can also download a PDF copy of further support which may be referred to in the videos HERE. 

FAQ's

Am I eligible to receive services and how can I be referred?  

Living Well cares for adults in Cambridgeshire.

Referrals can come from any healthcare professional so long as the patient has provided consent.

For further information, please visit How and when to seek a referral or call the team on 01223 675777.

Everyone who visits us at the Hospice comments about what a bright and friendly place it is: “a home from home”. 

Patients and their families comment on the pleasant environment and how safe they feel.

You can hear the trees and the birds from our lovely sunny Bistro and enjoy the smells of the flowering gardens.  Many find that it is quite the opposite of what they had imagined.

You can visit us on one of our Hospice Open Days if you would like to come and see what its like for yourself.  

Videos 

Please see our series of videos at the bottom of this webpage which include: 

Advance Care Planning

Anxiety

Fatigue and Sleep

Introduction to Breathlessness

Breathlessness Techniques

Mindfulness

Relaxation

You can also download a PDF copy of further support which may be referred to in the videos HERE

Information and signposting 

You can find out more about services within Arthur Rank Hospice Charity by downloading a PDF copy of information here: *Further Help From Arthur Rank Hospice Charity

and more information and signposting by downloading a PDF copy of information here: *Further Support And Resources

*These information sheets may have been referred to at the Living Well Service sessions. 

Are your Ducks in a Row? 

You can find out more about our Ducks in a Row booklet here arhc.org.uk/latest-news/are-your-ducks-in-a-row/

Free Will Writing Service 

You can find out about a free will writing service with Farewills here arhc.org.uk/free-wills

HOPE Programme

You can download a PDF leaflet about the HOPE programme HERE (Help to Overcome Problems Effectively). 

Distraction Techniques 

You can download a PDF leaflet about Distraction Techniques HERE 

Relaxation in Pain Management

You can download a PDF leaflet about Relaxation Techniques in Pain Management HERE

TENS Machine

You can download a PDF leaflet with Advice on using a TENS machine HERE 

Steroids, Muscle Weakness and Exercises

You can download a PDF leaflet with information about Steroids, Muscle Weakness and Exercises HERE 

283 people were known to and/or supported by our Living Well Services between April 2021 and March 2022. 

Thanks to the dedication, commitment and generosity of the local community and the hard work of our senior leadership team to secure vital contracts with the NHSall our services are free of charge.      

Please visit our webpage (click here) to find out more about how we are funded. 

If it is possible for a family member or friend to bring you that would be best.

If this is not possible there may be a local Community Car Share scheme near you. 

If this is not an option we may be able to support you with a volunteer driver or a taxi. We welcome any donations towards the cost of this. 

You can contact us on 01223 675820 to discuss any of the options above. 

Our Charity’s Strategy includes being aware of our resources, environment and green credentials and working towards a net zero carbon approach. You can read all about how we consider Being Green here: arhc.org.uk/about-us/our-organisation/our-green-ways/

You can return any NRS issued walking aids (and other small items of equipment) to any of the Peterborough and Cambridgeshire Household Recycling Centres when you no longer need them.

There are specific NRS labelled bins for the walking aids to be placed in, NRS collect them and refurbish them for re-issue, or, if they are past refurbishment, ensure they go into the correct metal recycling streams.

Walking aids issued by Cambridge University Hospitals (Addenbrookes) are labelled with a yellow sticker with CUH or Addenbrookes on it. These can be returned to the Trumpington Park and Ride, there is a colleciton point in the visitors centre. CUH staff collect these for re-use by CUH.

By recycling walking aids, NHS England calculate that up to 98% of the CO2 emissions of making a new ones are saved. Aluminium manufacture is very high in generating green house gases, so as well as saving the equipment budget, we can do a tiny part to contribute to saving the planet.

Face to Face appointments – we can offer free face-to-face Will writing and legal advice appointments with local solicitors who have kindly offered a certain amount of appointments each month.

To book one of these appointments just contact Rachael, Future Gifts Manager on 01223 675881 or email r.brown@arhc.org.uk 

162 patients were supported via the Living Well Service, from April 2022 – March 2023. 

‘The kindness of all the staff makes such a difference. I watched the faces of the people attending, and there was one lady who was really nervous, and it was her first week. She asked me if it was all right here, and I told her that she’d soon feel how special everyone is treated. She came back the next week and said I was absolutely right'.

Patient attending the Living Well Service

Contact

Email: livingwell.service@arhc.org.uk

Or call : 01223 675820

Emma Hartley, Joint Team Lead with the Living Well Services Team

Emma Hartley, Joint Team Lead

Emma, jointly leads the Living Well team, supporting colleagues to deliver holistic and personally tailored programmes to each patient. She enjoys how the Living Well Service provides a safe space for patients to learn how to better manage their symptoms and talk about their wishes for future care. The team are passionate about empowering patients, whilst also having some fun in the process!