With the exception of our Lymphoedema service which is available to patients of all ages, the services at Arthur Rank Hospice are available to adult patients (18 and over) with a life-limiting illness, not just those with cancer, some of whom are experiencing complex physical or psychological symptoms. Arthur Rank Hospice serves the population living in and around Cambridgeshire.
All referrals to the services based at Arthur Rank Hospice are processed by the Central Referrals Office. Referrals are accepted from any healthcare professional and also from patients and families where appropriate.
A single referral form (see below) has been devised for all palliative care services across Cambridgeshire. Referrals to Arthur Rank Hospice services can be made directly by telephone (01223 675800) or by completing the referral form which can be securely emailed to email@example.com, faxed (01223 213296), or alternatively sent by post.
The referral office is open between 9.00 am and 5.00 pm.
Referrals are discussed every weekday at the Arthur Rank Hospice multidisciplinary team meetings and contact will be made with the patient/client either within 24 hours if urgent, or within 3 working days. Referrals are allocated to the most appropriate department for efficient response.
We are currently in the process of improving blood transfusion services at Arthur Rank Hospice and are piloting a specific referral form for blood transfusion. We would appreciate it if all referrals for blood transfusion were completed using this new one page form which can be accessed here:
24-hour telephone advice (01223 675777) is available for all healthcare professionals, including General Practitioners and District Nurses caring for patients at home.
It has been decided by the Cambridgeshire Clinical Guidelines Group to adopt the free guidelines available at http://book.pallcare.info/index.php which are both peer reviewed and regularly updated.
The guidelines are also available as an app which can be downloaded from the same link.