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Referrals and Advice for Professionals

Making a referral to services at Arthur Rank Hospice


With the exception of our Lymphoedema service which is available to patients of all ages, the services at Arthur Rank Hospice are available to adult patients (18 and over) with a life-limiting illness, not just those with cancer, some of whom are experiencing complex physical or psychological symptoms. Arthur Rank Hospice serves the population living in and around Cambridgeshire.

Referral Procedure

All referrals to the services based at Arthur Rank Hospice are processed by the Central Referrals Office. Referrals are accepted from any healthcare professional and also from patients and families where appropriate.

A single referral form (see below) has been devised for all palliative care services across Cambridgeshire. Referrals to Arthur Rank Hospice services can be made directly by telephone (01223 675800) or by completing the referral form which can be securely emailed to, faxed (01223 213296), or alternatively sent by post.

The referral office is open between 9.00 am and 5.00 pm.

Referrals are discussed every weekday at the Arthur Rank Hospice multidisciplinary team meetings and contact will be made with the patient/client either within 24 hours if urgent, or within 3 working days. Referrals are allocated to the most appropriate department for efficient response.

Click here for the Referral Form - updated February 2017


24-hour telephone advice (01223 675777) is available for all healthcare professionals, including General Practitioners and District Nurses caring for patients at home.