Shan E Zahra, HR Administrator

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Female wearing black, standing near a plant

What’s your role at ARHC and where are you based*?
I work as an HR Administrator in the Human Resources (HR) team based at Arthur Rank Hospice Charity in Shelford Bottom, Cambridge.

I work within all aspects of administration in the HR and am responsible for providing timely and accurate HR and recruitment administrative support to the Charity.

How long have you worked for the Charity?
I started as full-time employee with the Charity in July 2023.

What inspired you to join the Arthur Rank Hospice Charity team?
I knew the word ‘Hospice’ vaguely as very limited facility is provided in my home country for palliative care. My mother was diagnosed with Ovarian Cancer in 2002. I was quite young at that time and couldn’t do much as a child for her. Since then, I always wanted to be a part of a healthcare organisation that contributes to the care for those in need or are diagnosed with an end of life illness.

While I was applying for my job role here, I read a few stories of resilience, compassion, and hope from individuals who have benefited from the services of Arthur Rank Hospice Charity which inspired me to get involved and make the difference that I always wanted to do!

Where will we be most likely to see you?
I am most likely to be seen in the HR office in Cambridge.

What’s the best thing about what you do?
As an HR Administrator with the Charity, my role is critical in ensuring the smooth functioning of HR operations and supporting the organisation’s mission – Making Every Moment Count: supporting people with a life-limiting illness, caring for people and their loved ones at the end of life. I love that I can contribute significantly to the effectiveness and success of the Charity’s HR function and ultimately support the organization in achieving its mission.

Can you describe the most rewarding aspect of your role at the Arthur Rank Hospice Charity?
The opportunity to provide compassionate care, make a positive impact on the community, and experience personal and professional growth while working with some awesome superstars in HR.

What is your experience of Ramadan & Eid while working at the Charity?
Observing Ramadan and celebrating Eid while working at the Hospice was a deeply enriching experience for me. I felt truly valued and respected for my beliefs, which was incredibly affirming in such a diverse and compassionate environment.

One aspect that made a significant difference was the accommodation for more time to work from home during Ramadan. This accommodation allowed me to maintain a delicate balance between fulfilling my professional responsibilities and observing my religious duties of prayers and fasting throughout the month.

The flexibility granted not only eased logistical challenges but also alleviated any potential stress or anxiety about meeting work commitments while engaging in spiritual practices. It fostered a sense of understanding and support from my colleagues and supervisors, which enhanced my sense of belonging and made me feel appreciated.

Celebrating EidulFitr with my Hospice Community further reinforced the inclusive atmosphere. Colleagues expressed genuine interest and respect for the significance of the occasion, which was heartwarming.

The Hospice environment provided a space where my religious traditions were not only acknowledged but embraced, fostering a sense of unity and mutual respect among colleagues of diverse backgrounds.

Overall, my experience of Ramadan and Eid at the Charity was a testament to the power of inclusivity and accommodation in the workplace.

It exemplified how organisations can create an environment where individuals of all faiths feel valued, respected, and supported in honouring their beliefs while fulfilling their professional responsibilities.

Please share your inspiration or something which we may not know!
In moments of adversity, we often find inspiration in those who have shown remarkable resilience in the face of hardship. For me, that inspiration comes from Imran Khan, the former Prime Minister of Pakistan.

Khan’s unwavering determination and resilience, particularly in the face of personal and professional challenges, have been a guiding light for me. Imran Khan’s leadership and commitment to his principles serve as a constant reminder that adversity can be overcome with courage and resilience.

His story resonates deeply with me, reminding me to never lose hope and to always strive for excellence, even in the face of adversity. As I continue to navigate my own journey, I draw strength from Imran Khan’s resilience, knowing that with determination and perseverance, I can overcome any challenge that comes my way.

What advice would you give to someone considering a career or volunteering opportunity with #TeamArthur? Joining Arthur Rank Hospice Charity offers an opportunity to make every moment count for individuals in need of end-of-life care. Whether you’re a colleague or volunteer, remember that your contribution, no matter how small, can make a significant impact on someone’s journey. Embrace empathy, kindness, and a willingness to learn, as each interaction holds the potential to bring comfort and dignity to patients and their families. Together, we can create meaningful moments that resonate long after they’ve died.


If you would like to work for Arthur Rank Hospice Charity please see our vacancies on our ‘Work for Us’ page . We would love to hear from you.