Telephone: 01223 675777
Contact us   Reception 01223 675777  In-Patient Enquiries 01223 675900  Fundraising Office 01223 675888   
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Referrals and Advice for Professionals

Making a referral to services at Arthur Rank Hospice


If you are struggling to support a patient in their home due to uncontrolled symptoms, please do not hesitate to contact us for advice on 01223 675900

With the exception of our Lymphoedema service which is available to patients of all ages, the services at Arthur Rank Hospice are available to adult patients (18 and over) with a life-limiting illness, not just those with cancer, some of whom are experiencing complex physical or psychological symptoms. Arthur Rank Hospice serves the population living in and around Cambridgeshire.

Referral Procedure

All referrals to the services based at Arthur Rank Hospice are processed by the Central Referrals Office. Referrals are accepted from any healthcare professional.

A single referral form (see below) has been devised for all palliative care services across Cambridgeshire. Referrals to Arthur Rank Hospice services can be made by completing the referral form which can be securely emailed to, faxed (01223 213296), or alternatively sent by post. Urgent referrals can be made directly by telephone on (01223 675800). 

The referral office is open between 9.00 am and 5.00 pm.

Referrals are discussed every weekday at the Arthur Rank Hospice multidisciplinary team meetings and contact will be made with the patient/client either within 24 hours if urgent, or within 3 working days. Referrals are allocated to the most appropriate department for efficient response.

Click here for the Referral Form - updated November 2019 


24-hour telephone advice (01223 675777) is available for all healthcare professionals, including General Practitioners and District Nurses caring for patients at home.


​​It has been decided by the Cambridgeshire Clinical Guidelines Group to adopt the free guidelines available at which are both peer reviewed and regularly updated. 

The guidelines are also available as an app which can be downloaded from the same link. 

A Toolkit for Community Care Homes and Agencies during COVID 19

During the current pandemic we are living through changing and challenging times. We have collected some useful resources, tools, and links to help you and your staff to continue to give excellent care to your residents and clients. We hope this helps you, please contact your local specialist palliative care team for individual advice. To download the Toolkit please click HERE