From School Teacher to Cushion Maker for Hospice Charity

Life can take unexpected turns, and sometimes, those turns lead us to the most rewarding experiences.

For one lady, (who humbling prefers to remain anonymous), a simple visit to Arthur Rank Hospice Charity’s Regent Street shop became the start of a heartfelt journey of giving back.

She recalls:

“One day I was going past the shop and I recognised one of the volunteers in there, who was the ex-headmistress of the school where I used to work. So, obviously, one goes in and says hello to the headmistress. After that, if I had anything to give to a charity shop, I started to take it there, because even fifteen years ago, before Helen’s time [the current Shop Manager], people were always made very welcome in that shop.”

Over the years, this simple connection evolved into something much more significant. Once she had downsized her home, she found a new way to contribute the Charity by crafting handmade cushions that soon became shop favourites.

“I’m Helen’s cushion lady,” she said, referring to Helen Sheppard who has been the Regent Street Shop Manager since 2010.

“I made a cushion for a raffle at my local school’s summer fete, but when they didn’t seem interested, I took it to the Regent Street shop instead. To my delight, it sold the very same day!”

The Cushion Lady’s knack for crafts inspired her to contribute handmade cushions, bringing her a sense of purpose and keeping her creatively engaged.  Creating these cushions bring her joy and provide a sense of purpose, especially during the challenges of lockdown. Living alone, she found solace in her tapestry work, using scraps of yarn donated by friends and community members.

 “It’s a bit like yarn therapy for me,” she said. “I don’t follow patterns; I just let the yarn guide me, and it’s incredibly calming.”

Her creative inspiration comes from a variety of sources, including a treasured book she bought in America back in 1965, which showcases the intricate patterns of Amish quilts. While the colours might change, the shapes and designs spark her creativity.

Lately, she’s also turned to Bargello work; a simple stitching technique that allows her to create vibrant zig-zag patterns without requiring too much concentration.

As the time passed, demand for her unique cushions has grown. Helen, ever supportive, began spreading the word to our other shops too. She adds:

“Now, whenever they receive cushion pads without covers, Helen knows I’ll turn them into something beautiful. I stay at home, creating patterns stitch by stitch while listening to the radio.”

Her contributions extend beyond the cushions. Having witnessed the compassionate care the Charity provided to her own friends and family, this retired schoolteacher is deeply committed to supporting Hospice’s services.

“Arthur Rank Hospice Charity is doing such important work. My Goddaughter’s grandfather was able to die at home thanks to the Hospice at Home team. That kind of support is invaluable, and I want to do whatever I can to help.”

The Cushion Lady remains humble about her role in the Hospice’s efforts:

“It’s not about me,” she insists. “It’s about how the Charity helps people. If I can make a few cushions to support that, then I’m happy to do so.”

While she may prefer to stay out of the spotlight, her beautiful cushions—and the warmth behind them—are making a big impact in our shops. It’s a reminder that everyone can find their own way to contribute, whether it’s through donations, volunteering, or simply offering a creative touch.

---

Visit https://www.arhc.org.uk/open-to-all/shop-with-arhc/visit-our-shops/ to find out more about our charity stores or arhc.org.uk/volunteer if you would like to volunteer. .