New Access Number for Patients and Caregivers for Palliative Care Support
Share this article

Effective immediately, access to the Specialist Palliative Care Hub via telephone has transitioned from the previous option 3 on 111, to a simplified process. Now, those seeking palliative care advice and support can simply dial 111 and select the ‘Palliative and End of Life Care’ option.
This streamlined approach ensures easier access to the 24-hour service, catering to patients, their families, friends, caregivers, GPs, and healthcare professionals alike, including care and nursing homes when the patient needs advice and support.
This change is coupled with the 111 services synchronising nationally so that users can access telephone support using the same option throughout the UK.
Our dedicated Clinical Nurse Specialists stand ready to offer guidance, support, and seamless referrals to appropriate services when needed. Your call to this free advice line connects you with compassionate professionals committed to enhancing your confidence in the care you or your loved one receives.
Available around the clock, seven days a week, this service ensures you’re never alone on your palliative care journey. Contact us at any time by dialing 111 and selecting the ‘Palliative and End of Life Care’ option.
Related articles
-
Arthur Rank Hospice’s first Charity Shop celebrates 30 years!
Colleagues and supporters celebrate 30 years at the Regent Street Shop
-
Seven #TeamArthur Runners raise over £31,000 at the London Marathon 2025
Seven incredible runners support the Charity by running the London Marathon 2025
-
The Culture of Dying Matters for patients at Arthur Rank Hospice Charity
Read how the Charity supports patients individual needs
-
Dying Matters Awareness Week: 5 – 11 May 2025
Find out how we're getting involved with Dying Matters during this special week