Foundation Communication Skills

This Study Day is aimed at:

This is an introduction for all those who are working in health and social care, including non-clinical roles, who have contact with patients and families facing a palliative diagnosis and who want to communicate better.

This Study Day covers:

• What is effective communication?
• Listening and responding skills
• Potential barriers to communication
• Verbal and non-verbal communication
• Applying skills to practice
• The personal impact of working with patients at end of life