Introducing Communication Skills in Palliative Care

This study day is for all professionals, working in health and social care, (including non-clinical roles) who have contact with patients and families who are facing a palliative diagnosis.

This Study Day covers:

• What is effective communication?
• Listening and responding skills
• Potential barriers to communication
• Verbal and non-verbal communication
• Applying skills to practice
• The personal impact of working with patients at end of life