Graham, Estates, Facilities and Health & Safety Manager

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Male wearing a white shirt standing outside Arthur Rank Hospice Charity

Where & when do you work ?

I can usually be found in and around the Hospice, but I also travel around to all other Arthur Rank Hospice Charity (ARHC) sites in Cambridgeshire including our shops, Retail hub and the Alan Hudson Day Treatment Centre in Wisbech.

As Estates, Facilities and Health & Safety Manager I manage our small and friendly Facilities team covering day and night shifts and take the lead in the management of Health and Safety for the organisation, ensure the locations are kept safe and meet the required statutory requirements.

I am responsible for all the ARHC sites and grounds ensuring they are maintained to a high standard and that all regulations are adhered to through the establishment, implementation and monitoring of processes and contractors.

The Estates department is always busy, and deal with a multitude of activities ranging from the planned preventative maintenance (PPM) checks across the Hospice, and the management of any day to days issue from blocked toilets to ensuring Medical Oxygen is always available to patients.

We also work hard to ensure the grounds and gardens are kept looking great with the assistance of an excellent and dedicated team of volunteer gardeners.

Best thing about what you do?

The best thing about what I do is the variety of work and challenges we receive each day.  It is a good feeling that I am contributing to keeping not only our patients and visitors safe, but also our fantastic staff and properties and estates.

Since joining ARHC I have had the pleasure of meeting and working with lots of friendly, very hard-working individuals who are so very caring and passionate about making a difference to patients and their relative’s lives.

Working in such a peaceful and tranquil setting is another huge benefit and helping to further develop and look after the settings and grounds is a real pleasure.

What has surprised you about what how you and/or your team have adapted since the pandemic hit?

The pandemic has been a challenge for everyone and starting a new role during a pandemic has had its challenges.  Getting to know new people and to recognise new faces when they are wearing face coverings is not easy.

I have been surprised at how much the use of technology such as video conferencing (MS Teams and Zoom) has really taken off both in the working environment and at home using mobile VC devices and I really think that this has improved communication across organisations and brought families closer together during the pandemic.

It has also reduced the environmental impact on travelling to meetings and by working from home.

Tell us an interesting fact about yourself that people might not know or be surprised to learn:

I am very much a family man and have 4 lovely children, 2 older boys who are now just into their 20’s and 2 beautiful identical twin girls aged 10.  As a family we are all quite creative, my wife and girls all love to cook and we all love art & crafts. I am also keen on DIY and love creating things out of wood.