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Thursday, 23 May 2019

13:30 - 16:30


Listen Up: An Introduction to Communication Skills in Palliative Care

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Using effective communication skills helps us to provide better care. 

This Study Day is aimed at:
This study day is for all professionals, working in health and social care,who have contact with patients and families who are facing a palliative diagnosis.

This Study Day covers:
  • What is effective communication?
  • Listening and responding skills
  • Potential barriers to communication
  • Verbal and non-verbal communication 
  • Applying skills to practice 
  • The personal impact of working with patients at end of life
Price: £45.00 per person

Fully funded places are available for CPFT staff. You will be asked for proof of eligibility so please only register for a free place if you are eligible. Limited fully funded places for students.

To Register: Follow this link. 

Location: Education Centre, Arthur Rank Hospice, Cherry Hinton Road, Shelford Bottom, Cambridge CB22 3FB. The Education Centre at the hospice is fully accessible for wheelchair users and those with disabilities.  The Centre is on the first floor accessible by a lift. 

Directions and Visitor Parking to the Education & Conference Centre

 By Car: If you are using Sat Nav please use the P&R postcode CB22 3AB as some sat navs do not currently recognise the location of the new hospice. A map with directions is available at

Car Parking: Delegates and visitors to the Education & Conference Centre should park at the Babraham Road Park and Ride located next to the hospice and use the footpath to the Centre.  Car parking at the Park and Ride is free for up to 18 hours. The car park at the Hospice is reserved for patients, families and Blue Badge holders only.

By Public Transport/Taxi: Cambridge railway station is approximately 3 miles from the Hospice. Taxis are available outside the entrance to the station or buses run from the city centre/railway station/Addenbrookes to the Babraham Park & Ride. Once at the Park & Ride, walk towards the vehicular entrance to access the pedestrian footpath to the hospice.

Cycling: There are secure bicycle racks at the front of the hospice.

How can I contact the organiser with any questions?

Contact the Education Team on 01223 675801 or 

Bespoke Training

We also deliver bespoke training in your premises, minimum numbers required, contat the Education Team for details 01223 675780.

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